Refund policy

Effective November 12, 2026

Short version: if your site has not gone live yet, you get your money back. After launch, the US$ 299 is not refundable.

Before your site goes live

If you paid and we have not yet published the site on your domain, ask for a refund and we return the full US$ 299.

After your site goes live

The US$ 299 covers work already delivered and is not refundable. You can still cancel the renewal at any time.

Renewals

If a yearly renewal is charged and you ask for a refund within 14 days of the charge, we refund it in full, email you the files of your site and take it offline.

How to ask

Reply to any of our emails or write to sales@getpagefy.com with the name of your business. Refunds go back to the card you paid with, through Stripe, and usually show up within 5 to 10 business days.